NWUPC Supplier Audits: Arrow County Supplies
As part of our ongoing commitment to strengthening supplier relationships and ensuring the highest standards across our frameworks, we have recently carried out an audit with Arrow County Supplies which will be of particular interest to Members of the Domestics Category Group.
This visit took place in late September, and was timed to avoid their upcoming Autumn Marketing Campaigns and provided valuable insight into their operations, which allowed us to gain a better understanding of their distribution processes and additional insight into their approach to quality, sustainability, and continuous improvement.
Of particular interest was their on-going and considerable investment into the Arrow Connect Portal, an excellent tool that can provide Members with tracking data, as well as additional information that supports sustainability led projects.
By seeing their processes first-hand, we gained a clearer picture of the full member journey, from order through to delivery, as well as the measures they are taking to address potential challenges and enhance performance.
Through these audits, we are able to:
- Broaden sector knowledge to share with members.
- Better understand supplier capabilities and aspirations.
- Strengthen engagement and collaboration across all levels of the supply chain.
A full report along with a 2 page summary of this audit can be found in the links below. Be advised though that you must be signed in at NWUPC to view these documents
Thank you for your continued support as we develop this programme and work closely with suppliers to drive quality, sustainability, and value for our members.
FRAMEWORK SUPPLIER MARKETING
